01 Receive and visit customers
Saima Machinery Technology Co., LTD., for every visit, letter, call, email, online inquiry and other customer needs and feedback will be recorded in detail, and do instant processing. At the same time, there will also be a plan to organize targeted visits to customers every year to promote the further development of the partnership.
02 Consulting service
We will use professional knowledge, through the consulting service channel to provide intellectual services for each customer user, including business consulting services and technical consulting services. Business consulting services mainly refer to introducing various business conditions of Saima to customers according to the various requirements of customers when purchasing products, answering various questions raised by users, and providing help for users to make purchasing decisions.
03 Cooperative establishment
Whether it is the end user of product customization or the distributor user of Saima brand, we will establish a happy cooperation between the two sides based on the principle of fairness, justice and mutual benefit. The establishment is strictly implemented in accordance with the relevant national laws and regulations to fully ensure that the interests of both parties are not lost.
04 Quality assurance service
Saima machinery technology perfect after-sales service, you can enjoy the product service to provide professional after-sales service, you can also call the service hotline 13561252345 for consultation.
05 After-sales service
We will use a complete product after-sales service system to solve all customers in the use of Saima machinery technology products in the process of after-sales problems.
06 Handling of customer complaint
Every customer is not satisfied with our products and launched a complaint feedback, I will take seriously, find out the cause, immediately deal with, and give you a satisfactory solution.